Today, if someone wants to find something to do, they spend several hours searching through Facebook, Eventbrite, Yelp, Groupon, local newspapers, or Googling to find an experience that suits them. After fruitless searching, they inevitably end up at the same restaurant, bar, or movie theatre they were last week.
Mystery is a managed marketplace that connects people to experiences in a new way. Mystery uses human-in-the-loop matching to create a curated outing based on a customer’s preferences and price point. Aside from the necessary basic information, Mystery provides limited details on the itinerary - all in an effort to constantly surprise and delight their customers. Throughout the Mystery, customers are guided by Casey, their technology powered concierge. By owning the end to end experience, Mystery removes all planning, indecision, and the fear of failure associated with planning an experience.
Mystery is a seed-stage company currently operational in the greater Seattle area and growing quickly. Our team is deliberately small—we're tech-first and we choose to scale our service by leveraging thoughtful automation instead of increasing our head count. Come join a company that’s bringing novelty and excitement to people’s lives!
About The Role:
As Mystery’s first Supply Manager, this is a rare opportunity to join a dynamic organization on the ground floor. This role will work closely with Mystery’s founders, Operations, Marketing, and Engineering to ensure Mystery’s customers have access to the best restaurants, bars, and experiences Seattle has to offer. This role will play a pivotal part in identifying, developing, and operationalizing Mystery’s Supply partnerships, in Seattle and other markets.
As a Supply Manager, you’ll need a robust ability to build relationships, to think like an entrepreneur, and be willing to do whatever it takes to get the job done. You’ll have a strong sense of ownership and enjoy the feeling of creating a business from the ground up.
You’ll be responsible for:
Serving as a point of contact for Supply partner account management matters
Working cross functionally with Operations, Engineering, and Marketing to drive initiatives forward
Identifying partners in new/current markets, building relationships, on-boarding partners, and establishing long-lasting partnerships
Operationalize Supply partnerships to ensure the Operations team is able to seamlessly book and make reservations
Assisting with the development of Mystery’s Supply strategy
Being the voice of Mystery’s Supply partners
Developing Supply product requirements and working closely with Engineering to bring those requirements to life
You’ll have the following skills and experience:
A minimum of 2 years of experience in operations, strategy, or sales, ideally in a tech startup environment
Passion for hospitality and an entrepreneurial mindset
Strong attention to detail balanced with swift execution
Self-starter who can work autonomously in a fast-paced environment
Experience building long-lasting relationships/partnerships
Strong data analysis skills (Excel required, SQL preferred)
Exceptional oral and written communication skills along with a proven ability to influence others
Ability to work flexible hours as required
Benefits of working at Mystery:
The opportunity to build a consumer facing product that brings joy to people’s lives
The opportunity to work on a product with a huge potential reach
The chance to work on a dynamic, innovative, and fast-moving team
The opportunity to get involved with at a startup on the ground floor and make a significant impact
Comprehensive medical, dental and vision benefits
Competitive compensation including stock options
Flexible vacation policy
Candidates must be eligible to work at Mystery HQ in Pioneer Square, Seattle.
Mystery is proud to be an equal opportunity employer. We're committed to a diverse and inclusive workplace and welcome applicants from all backgrounds and walks of life to apply.